How to Close / Cancel Zoho One Account?

How to Close / Cancel Zoho One Account?

1. Use the admin account (then one that is paying for your Zoho One account).

2. Go to https://one.zoho.com/ (if you are in another data center https://one.zoho.com.au /

3. Click on your user picture (top right):

4. Click :"Manage"


 

5. Click "Change Plan"



6. At the bottom of the page there is link "Cancel Subscription" 

7. If you also wish to close and delete your Zoho account (pick the correct link that fits your data center):



7.1 you will first need to Click "Close Organization"

* Moving into stage will only work after you stopped paying for your zoho account (Section 6).

This will open, Mail Admin screen
https://mailadmin.zoho.com/cpanel/home.do#dashboard

7.2 First you need to delete your domain - https://mailadmin.zoho.com/cpanel/home.do#domains/list/domains




Click on "Delete Organization" (Make sure to pick  "All Zoho services")


7.4 at this stage you can get back to step 7 and click "Close Account".


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