New CRM user is allocated to a different CRM instance (Trail one) of the rest of the company - "Error Occurred"
Symptom:
When you try to add a new CRM user with Zoho One, you will get a general message "Error Occurred"
Solution:
1. Log as the user and go into Setup -> Company Details -> and click the "
Delete CRM account" at the bottom of the page:
2. Now, the organization Zoho one admin will be able to add the user into the CRM, through Zoho One admin panel (
https://youtu.be/GKbqKk4IKBI).